Refund Policy

RefundPolicy

Refund Policy for Infinyt3d

At Infinyt3d, we aim to provide you with high-quality products and services. Please review our refund policy:

  1. Refunds

    2. If the product you received is defective, damaged, or not as described, you may be eligible for a refund.

    Refund requests must be initiated within [insert number of days] days from the date of delivery.

  2. How to Initiate a Refund

    3. To request a refund, please follow these steps:

    • Contact our customer support team at [email protected] within the specified refund request period.
    • Provide your order number, a detailed description of the issue, and clear photographs if applicable.
    • Our customer support team will review your request and provide you with instructions on how to proceed with the refund process.
  3. Refund Process

    4. Once your refund request is approved, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase.

  4. Return Shipping

    5. In cases where a return is required for a refund, we will provide instructions for the return shipping process. We will cover the cost of return shipping if the return is due to our error, such as a defective product or an error on our part. Otherwise, the customer is responsible for the return shipping costs.

  5. Refund Exceptions

    6. Please note that the following items are not eligible for refunds:

    • Customized or personalized products unless there is a manufacturing defect or an error on our part.
    • Products that have been damaged or altered by the customer.
  6. Contact Information

    7. If you have any questions or need further assistance regarding our refund policy, please feel free to contact us:

    Email: [email protected]

    Phone: +91 8956197554

    Thank you for choosing Infinyt3d for your 3D printing and related services. We are committed to ensuring your satisfaction and providing a straightforward refund process when needed.